Terms of service

This website is operated by BRAND501 US Corp., and throughout the platform the terms “we,” “us,” and “our” refer to Brand501. By accessing the website, browsing its pages, or purchasing products offered through the platform, you are using the services provided by Brand501. Your use of the website is subject to the terms, conditions, policies, and notices described here. These terms apply to all individuals who access or interact with the website, including visitors, registered users, customers, suppliers, merchants, and anyone who contributes content or information through the platform.

By visiting the site or completing a purchase, you acknowledge that you accept and agree to comply with the conditions governing the use of our services. Additional policies referenced on the website also form part of these terms. Users are encouraged to read all policies carefully before using any feature or service available on the site. If you do not agree with these terms, you should stop using the website and related services. Brand501 may revise or update these terms from time to time as necessary. When changes occur, they will be published on the website, and continued use of the services after updates have been made indicates that you accept the revised terms. Users are responsible for reviewing this information periodically to remain aware of any updates.

The online store available through this website operates on the Shopify platform, which provides the technical infrastructure that allows Brand501 to offer products and process transactions. By using this website, you confirm that you have reached the legal age required in your place of residence, or that you have obtained permission from a parent or legal guardian if minors under your supervision are accessing the site. You agree not to use the website, its products, or its services for unlawful activities or in violation of applicable laws and regulations. Introducing harmful code, viruses, or other malicious software into the system is strictly prohibited and may lead to termination of access.

Brand501 reserves the right to deny service to any individual or entity at its discretion and at any time. While most information transmitted through the website may travel through various communication networks, sensitive payment information is encrypted during the transfer process to help maintain security. Users are not permitted to reproduce, distribute, copy, resell, or otherwise exploit any part of the website’s services or content without prior written permission from Brand501. The information presented on the website is intended for general informational purposes and may not always be fully complete, accurate, or up to date. Brand501 may modify or update website content without prior notice and is not responsible for decisions made based solely on information presented on the site.

Prices for products and the availability of items may change without prior notice. Brand501 reserves the right to modify, suspend, or discontinue products, services, or portions of the website whenever necessary. Certain products may be offered exclusively through the website and may be available only in limited quantities. Any returns or exchanges related to these products are governed by the applicable return and refund policy. While efforts are made to present product descriptions and images accurately, variations in color or appearance may occur depending on the display settings of the user’s device. Brand501 cannot guarantee that all products or services will fully meet every individual expectation.

Orders placed through the website may be reviewed and limited or canceled if unusual activity, inaccurate information, or potential policy violations are detected. Customers agree to provide complete and accurate billing, account, and contact information when making a purchase. This ensures that transactions can be processed efficiently and that communication regarding orders can be maintained. The website may also provide optional access to tools or services operated by third parties. These resources are offered for convenience only, and Brand501 does not control or assume responsibility for their content, performance, or policies.

If users submit feedback, suggestions, ideas, or other forms of communication through the website, Brand501 may use that information without restriction. Such submissions may be used for business purposes without compensation or confidentiality obligations. Users remain responsible for ensuring that their submissions do not violate the rights of third parties or contain misleading, unlawful, or harmful content. Any personal information shared through the website is handled in accordance with the applicable privacy policy.

Activities that interfere with the operation of the website are strictly prohibited. This includes actions such as harassment, unlawful behavior, infringement of intellectual property rights, unauthorized data collection, spamming, or attempts to bypass security features. Any misuse of the platform may result in suspension or termination of access. All services and products provided through the website are offered on an “as is” and “as available” basis without warranties of any kind, except where required by law. Brand501 is not responsible for damages or losses that may result from the use of the website, its products, or related services to the maximum extent permitted by applicable law.

By using the website, you agree to indemnify and hold Brand501 harmless from claims, liabilities, or expenses that arise from violations of these terms or misuse of the services. If any section of these terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain in effect. These terms represent the complete agreement governing the use of the website and its services and are interpreted according to the laws of the United States.

For orders placed outside the United States, transactions may be processed through Reach or related entities acting as the merchant of record. In such cases, certain elements of the purchase process, including payment handling, billing verification, shipping coordination, and fraud prevention procedures, may be managed by Reach according to its own policies and conditions in addition to those of Brand501. By completing an international purchase, you acknowledge and accept that these processes may apply, including currency conversion, order verification procedures, and shipping arrangements where required.